The relationship between quality and productivity is fundamental to a company’s day-to-day development to remain competitive in the market. Quality describes the excellence of products, while productivity refers to quantitative characteristics. In this sense, companies must strive to improve both factors to ensure success.

How to maintain good quality and productivity?

Here we get to the heart of the matter, since we often ask whether it depends on working hours, wages, company size, or customers. These elements are secondary and only have a temporary effect. However, if we explore indicators that help maintain or increase quality and productivity in companies, we can consider:

• Innovation
• Organization (processes)
• Training
• Employee well-being and satisfaction
• Motivation
• Leadership

Gutiérrez (2010) notes that both concepts are key to competing in today’s large, globalized markets, where they are essential to maintaining a company’s profitability and meeting consumer demands. In terms of employees, productivity is synonymous with performance: in a systems approach, something or someone is productive when, with a given amount of resources (inputs) over a given period of time, the maximum output is obtained.

Seizing the opportunity, at PAIMEX we continue to strengthen our commitment to quality and productivity; this is reflected in the final products our customers receive. We constantly work to reinforce our team’s motivation, identifying areas for improvement, acquiring equipment to enhance controls, and ensuring compliance with customer requirements.

However, our pursuit of the perfect balance between quality and productivity does not stop: we remain committed to continuous improvement, seeking new opportunities to raise our standards.

Eng. Felipe Cano
Plant Manager